's hosting services are the only ones eligible for a limited refund. Refund only applies to the Hosting service plan and excludes additional services such as SSL certificates, domain registration, etc. Refunds are only available within 30 days of account registration, and only for the initial service of a new customer. Additional purchases do not qualify for a refund. For instance, you will not be eligible for a refund if you have previously had an account with us, cancelled it, and then signed up again, or if you have opened a second account with us. Violations of this Agreement will void your refund policy rights. Services suspended or terminated due to violation of the AUP and T&C are not eligible for a refund. Refunds will only be issued for valid reasons that we cannot resolve. If you misbehave with the Support Team (via Chat/Ticket/Phone/Email), the refund policy will also be voided.

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